Store Policy

Return/Exchange Policy:

At Elle La Vated, customer satisfaction is our utmost priority. We are delighted to provide a comprehensive return/exchange policy for unopened hair extensions within a period of SEVEN (7) DAYS from the date of receiving your order. Our commitment to exceptional quality is reflected in our low return rates, and we take immense pride in offering high-quality hair extensions to our valued customers. However, we recognize that there might be circumstances where you need to return or exchange your order. We are more than willing to assist you in this process, ensuring a smooth experience for our customers.

Please note that returns and exchanges are applicable only to unopened, unworn, and untampered hair extensions. We would like to bring to your attention that Elle La Vated cannot be held responsible for any alterations made by stylists, such as custom coloring or dyeing of virgin hair.

Shipping:

We kindly request your patience as we process your orders with the utmost care and attention to detail. Please allow a minimum of 3-4 BUSINESS DAYS for order processing, followed by an additional 7 BUSINESS DAYS for shipping. Rest assured, we are dedicated to ensuring your order reaches you in a timely and secure manner.

Luxury Hair:

At Elle La Vated, we take great care in curating a luxurious experience for our customers. Each hair extension bundle undergoes a meticulous process, including thorough shampooing, conditioning, and gentle air drying. This ensures that you receive hair extensions of unparalleled quality, promising a truly luxurious and satisfying experience.

Thank you for choosing Elle La Vated. We appreciate your trust in us and look forward to serving you with excellence in every aspect of your purchase.